Privacy Policy
Last updated: October 11, 2026
FrostPeak Roofing ("FrostPeak Roofing," "we," "us," or "our") is a roofing company based in Houston, Texas. This Privacy Policy explains what information we collect when you visit our website or request a quote, how we use it, and the choices you have.
Information we collect
When you fill out our quote form, we collect:
- Your first and last name, phone number, and email address.
- Your property address, if you choose to provide it.
- Your answers to our questions, such as the roofing material you are interested in, the type of service you need, and how soon you want the work done.
- A record of your consent to be contacted, including the date and time.
We also automatically collect certain technical information when you visit, such as your IP address, browser and device type, the page you came from (for example, an ad or social media link), campaign tracking details in the web address, and how you interact with the page. This is gathered through cookies and similar technologies, including advertising and analytics tools such as the Meta Pixel and Google tools, if we use them.
How we use your information
- To contact you by phone call, text message, and email about your roofing request, including scheduling a free inspection and providing a quote.
- To provide, perform, and follow up on roofing services you request.
- To understand how our website and advertising are performing and to improve them.
- To keep our systems secure, prevent spam and fraud, and comply with legal obligations.
Calls and text messages
By submitting our form and checking the consent box, you agree that we may contact you by call, text message, and email at the number and email address you provided about your roofing request, including with automated technology. Consent is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. Reply HELP for help. You can also opt out by emailing us at the address below.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for their own marketing, except for the service providers described below who help us send messages on our behalf.
How we share information
We do not sell your personal information. We share it only as needed to run our business, including with:
- Service providers that help us operate, such as customer relationship management, automation, email, text messaging, hosting, and analytics tools.
- Contractors, crew members, and partners who need your information to inspect, quote, or perform work you requested.
- Advertising platforms, in limited form, to measure whether our ads are working.
- Authorities or other parties when required by law, to protect our rights, or to protect the safety of others.
- A buyer or successor if our business is sold or reorganized.
Cookies and tracking
We and our advertising and analytics providers may use cookies, pixels, and similar tools to recognize your browser, measure ad performance, and show you relevant ads. You can control cookies through your browser settings and use the ad settings in your Google, Meta, and other accounts to limit ad personalization.
How long we keep information
We keep your information for as long as needed to respond to your request, provide services, keep business records, and meet legal requirements. After that, we delete it or remove identifying details.
Security
We use reasonable measures to protect your information. No website or system is completely secure, so we cannot guarantee absolute security.
Your choices
- You can ask us to access, correct, or delete the personal information we hold about you.
- You can opt out of text messages by replying STOP and out of marketing emails by using the unsubscribe link or contacting us.
- You can ask us to stop contacting you by call at any time.
To make a request, email us at info@frostpeakroofing.com. We may need to verify your identity before acting on a request. Depending on where you live, you may have additional rights under applicable state privacy laws, and we will honor them as required.
Children
Our website is for adults who own or manage property. It is not directed to children under 13, and we do not knowingly collect their information.
Links to other sites
Our website may link to other websites. We are not responsible for their privacy practices, so please review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when changes were last made. Continued use of our website after an update means you accept the updated policy.
Contact us
FrostPeak Roofing
Houston, Texas
Email: info@frostpeakroofing.com